Privacy Policy
At Pattaya Taxis, we respect your privacy and are committed to protecting any personal information you provide to us via phone calls and WhatsApp messages. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
When you contact us via phone or WhatsApp, we may collect the following information:
- Phone number
- Name (if provided during conversation)
- Pickup and drop-off locations
- Flight details (if applicable)
- Any additional information voluntarily shared during the conversation
How We Use Your Information
We use the information collected for the following purposes:
- Booking Services: To facilitate your taxi bookings and provide transportation services.
- Communication: To communicate with you regarding your bookings, including confirmation messages, updates, and any necessary correspondence related to your ride.
- Customer Support: To assist you with any inquiries, requests, or issues you may have regarding our services.
- Improvements: To analyze customer feedback and usage patterns in order to improve our services and customer experience.
Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill the purposes outlined in this Privacy Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Your Rights
You have the right to:
- Request access to and receive information about the personal data we hold about you.
- Request correction of any inaccurate or incomplete personal data we hold about you.
- Request deletion of your personal data, subject to applicable legal requirements.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at the phone number or WhatsApp number provided on our website.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
Last Updated: 28/4/2024